Best Buy Computer Repair Estimate
Best Buy Computer Repair Estimate
I gave my laptop for repair to your store in Schaumburg, IL repair order no. is Removed per Forum Guildelines. I was quoted an estimate of approximately $1682I for the repair. I asked for a written estimate and what needs to be done to the computer so my insurance company can authorize repairs. All I got was a run around. The repair order the Geeksquad and I signed at the time the laptop was taken in, a written estimate will be provided per the California consumer affairs. I want that estimate.
Corporate retail sales store chains are no match for smaller specialized service stores when it comes to fixing your computer, so unless you are somehow tied to using Geek Squad and your insurance provider covering the repair cost, please use some common sense and take your business elsewhere.
I talked to the geeksquad tech, the department supervisor at Schaumburg store, geeksquad central tech, bestbuy customer relations guy on their tollfree number, his supervisor, somebody by the name of Chris to get the estimate and what needs to be done in writing. They all told me that Bestbuy has a policy against giving a written estimate.
The service order clearly states that " An estimate as required (Section 9844 of the California Business and Professions Code) for repairs shall be given to the customer by the customer by the service dealer in writing" However, when I tried to get one, I felt like I was talking to a stone. All these guys seem clueless. With so many workers are clueless, Bestbuy should not be in business.
If your technical needs are small, you have an IT team, or you are a small business with tech-savvy employees, then Geek Squadmay not be your best answer. In the few cases when you cannot solve an issue on your own, you may find a local computer repair shop quicker and more cost-effective. Be sure to check out our list of top Geek Squad alternatives below.
If you are a very small operation and have the patience, time, and skill for everyday computer tasks, you may find it more cost-effective to pay the higher per-service fees on the few occasions you need more expert help, such as for repairs or more difficult problems. This pricing varies by the task.
Best Buy offers repair services on products, including personal computers. Beginning in theearly 2000s, it devised an automated, online, reverse auction system, called the Parts Procurement Network ("PPN"), in an effort to obtain computer repair parts quickly and at thelowest possible prices. Through the PPN, vendors received access to a "needs" file, which listedthe computer parts Best Buy wanted. Those vendors submitted bids on the parts they wished tosupply, quoting both availability and price. After each bidding period, Best Buy determinedwhich vendors had won the orders. Those vendors then had to invoice Best Buy, through a thirdparty, at the prices quoted in their bids.
There are multiple parts in a display assembly, and chances are they do not all need to be replaced in order to get your computer fully working again. Knowing the basic parts that are required to complete your MacBook screen repair will help you select the correct repair for your needs.
Tier 2 Accidental Damage does cover the display, as long as everything else on the computer is not damaged. So if there is a dent or any kind of damage on a component other than the display, it can not be repaired under tier 2. Tier 2 repair is usually about $480 +labor at the Apple store.
Tier 4 Accidental Damage covers everything that could have been damaged in the computer, including the logic board. This is the tier that is usually quoted for liquid-damaged computers. A tier 4 repair is usually quoted at $650 + labor at the Apple store.
AppleCare+ does partially cover the cost of repairing a cracked screen on a MacBook Air. When you buy your computer, you are given the option to purchase AppleCare+. If you decide to purchase AppleCare+ and crack your screen, the total for the repa